Spa Policies
Cancellations- We understand that at times you may need to reschedule your appointment. We kindly ask that you give us 24 hours notice but 48 hours is highly appreciated. A credit card is required to book multiple appointments and groups, services requiring more than 2 hours and also for services over $75. Cancellations without 24 hours notice or no shows will result in a full service charge fee to the credit card or gift certificate balance.
Arrival Time- We ask that you arrive a few minutes prior to your scheduled appointment time to prepare for your treatments. Late arrivals will reduce service time.
Gift Certificates- All gift certificates are non-refundable and non-redeemable for cash.
Returns- You may return unopened and unused merchandise for a full refund within 7 days of purchase date. If the Product has been used or opened it is non-refundable.
Payments- We accept cash, Master Card or Visa, and personal checks with a valid drivers license. A $25 fee will be charged for any returned check plus any applicable bank fees.
No Smoking- For the comfort of our guests, we are a non-smoking environment.
Tipping - In the beauty industry tipping is a way of showing your service tech that you appreciated your service and the care they gave you. Tips are usually based between 15 - 20 % . Also you may click the link for a tipping guide. Click here
Errors - We are not responsible for typographical or pricing errors, either online or printed.
Rates - All service rates subject to change with out notice.
Offers, Discounts or promotions are not to be combined under any circumstances even if not stated.
Children - As a courtesy to our other guest please make arrangement for you children. Children are precious, but we are here to give guests a chance to relax in a tranquil environment.
No refunds are given on gift certificates or rendered services.
Polish Nail & Day Spa and any member or employee affiliated with the spa is not responsible for lost, damaged or stolen items in or around our spa premises.
Prices and policies are subject to change without notice